The way you want to communicate is generally the deciding factor on which to use when: Yammer or Teams. Yammer and Microsoft Teams can overlap a little bit in their use cases, but I find it makes a lot of sense to use them for separate reasons. For many, it’s even more of a headscratcher than the decision to use Microsoft Teams or Outlook. Teams rolled out (kind of by surprise) in 2016 and has become the darling of the Microsoft modern workplace. However, that doesn’t mean Yammer has no role. Likely one of the more confusing WTW scenarios for Office 365 users is the decision between whether to use Microsoft Teams or Yammer.
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